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Frequently Asked Questions

What is the Domestic and International Shipping times?

Domestic Purchases:

Items are dispatched via Australia EXPRESS POST with tracking within 1 business day. Domestic shipping across Australia will take 1-3 days.

International Purchases:

Items are dispatched via International Courier with tracking within 1 business day. International Shipping takes 7-10 working days to the rest of the world.

When should I start using Silverette® silver nursing cups?

It is highly recommended that the Silverette® silver nursing cups are used during the lactation period as a preventative measure. Studies on natural silver has shown the precious metal to have antimicrobial, anti-inflammatory, anti-fungal and antibacterial benefits. Skin contact with the silver has helped provide relief and repair of the nipple skin at any stage of the breastfeeding journey.

 

The beauty of this product is it’s safe for mum and baby. No creams required. No used by dates. Mothers can use this product multiple times as they grow their family.

How should I clean the Silverette® silver nursing cups?

Simply wash them in between feeds with warm water to remove any residuals. To keep them shiny, create a simple paste using bicarbonate of soda and a little bit of water, and rub the mixture on the cups. Rinse thoroughly then dry. The nursing cups are dishwasher safe, however if you need them regularly, a quick wash is better than waiting for the dishwasher cycle.

 

No disinfectant is required to clean them as it could potentially damage the silver. It is well documented that silver is a natural antimicrobial and has been shown to diminish the growth of bacteria, fungi and certain viral infections. That is why this product is highly effective when it is in contact with the skin to protect and heal the nipples during breastfeeding.

How do I wear Silverette® silver nursing cups in between feeds?

Just pop them under your nursing bra or even if you plan on using absorbent breast pads, just place the breast pad over Silverette® silver nursing cups and your bra will hold everything in place.

Where does the silver come from?

Before being handcrafted in Northern Italy, the silver is acquired through metals agents authorised and controlled by the Italian government. Every batch of silver purchased for manufacturing comes with certification.

 

It is important to note that 925 Silverette® silver nursing cups is the purest solid silver that can be moulded into a shape. There is a more pure level of silver (999-1000) but it is too soft and would be considered as silver plated and not solid silver. The product is pure Silver and is 100% nickel free.

What is the refund Policy on Silverette® silver nursing cups?

Silverette® silver nursing cups are categorised as a health product so we are unable to provide refunds for a change of mind as the product cannot be sold on. Customers will be protected under Australian Consumer Law, covered by consumer guarantees. Our customers are very important to us and we will want to provide as much information upon purchase and will continue to provide support after purchase.

 

Silverette® silver nursing cups are registered with the under Parent company FOR MUMMY ABN: 81 675 378 961.